EPAM Presents: A Response to Consumer Duty, Powered by Salesforce
For many UK financial services and insurance firms, the necessary changes that the Financial Conduct Authority’s (FCA) Consumer Duty Regulations dictate will require a paradigm shift, bringing with it implications that will cut across every layer of the organization.
EPAM’s deep knowledge and understanding of the Duty allows us to go beyond compliance to generate real value for both consumers and the firm. Salesforce’s ecosystem can be one of the most powerful elements in a firm’s armoury to enable the customer-centricity that underpins Consumer Duty. Watch the video below to learn more.