Kick-Start Your AI Journey with EPAM & Agentforce

Kick-Start Your AI & Agentforce Journey

Implementing AI into production can expose your organization to several significant risks, including data issues and biases, non-compliance, hidden costs and even underperforming solutions that reduce ROI. EPAM experts are working with our Salesforce customers to kick-start AI and Agentforce journeys to deliver real business value, without risk.

By identifying the most valuable use cases and building a custom proof of concept (POC), we help validate feasibility and expected business value before you take the plunge – all in as little as five weeks.

Our framework

Consulting, engineering and AI insights and expertise

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Our Agentforce Use Cases

Professional Services Company

Support auditors by cross-referencing customer documents (up to 50,000 pages) against predefined clauses.
AI summarizes key sections and highlights critical document clauses.
Reduces assessment time from 20 days to significantly less, while optimizing resource allocation.

Key Transformation: Enhanced productivity for partner communications using AI.

Pharma Reseller

Help salespeople position the best solution for their clients by matching supply and demand of different medicines and compounds.
AI in the form of copilot provides optimal solutions by analyzing client requests, market availability, and similar successful sales.

Key Transformation: Quicker onboarding of new salespeople and minimized need to understand backend systems

Retailer

Order management automation
Entry level case management/call deflection
Work debrief summarization for customer reporting.

Key Transformation: Quicker onboarding of new salespeople and minimized need to understand backend systems.

Professional Services Company

Support auditors by cross-referencing customer documents (up to 50,000 pages) against predefined clauses.
AI summarizes key sections and highlights critical document clauses.
Reduces assessment time from 20 days to significantly less, while optimizing resource allocation.

Key Transformation: Enhanced productivity for partner communications using AI.

Pharma Reseller

Help salespeople position the best solution for their clients by matching supply and demand of different medicines and compounds.
AI in the form of copilot provides optimal solutions by analyzing client requests, market availability, and similar successful sales.

Key Transformation: Quicker onboarding of new salespeople and minimized need to understand backend systems

Retailer

Order management automation
Entry level case management/call deflection
Work debrief summarization for customer reporting.

Key Transformation: Quicker onboarding of new salespeople and minimized need to understand backend systems.

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