To kick off the engagement, EPAM worked with Altera to customize DIAL for the business’s unique needs. The platform amalgamates various technical elements, including LLM proxying, keys management, access management, logging, tracing, file storage, web user interface, CI/CD, vector storage management and data processing. By customizing these features, Altera can now enable users across the company to securely use DIAL for business-critical functions.

Working together, EPAM and Altera built a set of RAG-based code assistant agent applications, each covering a specific codebase. This allowed team members to speed up their work with legacy codebases and retrieve answers much faster than navigating those codebases manually.

Thanks to this solution, Altera software developers can now reverse engineer the often-opaque systems in which they were working to create a better understanding — and documentation — of these systems, paving a path for future modernization.

To help Altera's legal, compliance and vendor management teams quickly sort through the company’s myriad contracts, EPAM created a virtual paralegal to streamline contract evaluation by automating responses to common legal questions.

As most of the documents that Altera employees work with are stored as scanned pictures, our developers built an automatic optical character recognition (OCR) layer to convert those images to text before beginning dialogue with an LLM.

The result was a digital assistant, which serves as a fast and cost-effective solution that leverages a large variety of LLMs to reveal important contract clauses that could have otherwise gone undetected. With the addition of this solution, the business can prevent substantial financial losses.

In summer 2024, a team of Altera developers began working with EPAMers to learn how to create custom solutions on DIAL. This approach aims to reduce the time-to-market and setup costs for each new application or assistant.

Within the first three months, the client’s internal developers, who had no prior experience with GenAI, successfully delivered eight novel apps. These included a video-based knowledge transfer RAG application, several code assistant applications and a complex .NET codebase navigator application.

The deployment and setup for a new DIAL application can happen in less than 30 minutes, significantly streamlining the process and minimizing infrastructure needs.