Compliance with healthcare laws, regulations, and best practices are mandatory in the health field

Healthcare providers place significant emphasis specifically on two kinds of risk management practices: day-to-day incident management and large-scale auditing. EPAM helped Wolters Kluwer, a global information services company, deliver a better risk management and compliance experience for its Healthcare practice in the form of a best-in-market platform called ComplyTrack.

The new EPAM-implemented product is not just a unified offering of services: It also builds upon the prior features to offer Wolters Kluwer clients even better services. It retrieves and organizes actionable data so healthcare providers can remedy incidents more quickly and efficiently than ever before. As a result, healthcare providers can spend less time mining data and more time on delivering effective care to patients.

Key Challenges

• Bringing all ComplyTrack products onto a single technology platform

• Enhancing functionality and user experience

Solution Highlights

• With ComplyTrack’s two user scenarios in mind – incident management and audit functionality – EPAM’s team of experts efficiently delivered the backend technology needed to centralize ComplyTrack’s technology stack and deliver the platform’s new, improved functionality in these areas:Incident management: The new ComplyTrack platform builds upon the prior product’s features for tracking incidents, issues, and actions and also provides reporting on these items. The platform ensures configurable content flows into the system and builds risk management and compliance cases on expert-based materials, templates, and workflows without the need for hard coding.Audits: The now-available new generation product supports medical centers and their audit requirements. By aggregating documents, information, and materials needed from various systems and providing auditors with a user-friendly format, the platform enables customers to save time and money while adhering to regulatory demands.

The Results

With the new ComplyTrack product, healthcare providers can retrieve useful data, recognize actionable insights, and remedy incidents more quickly and efficiently than before. Through the tightly knit partnership with EPAM, Wolters Kluwer Legal & Regulatory was able to get its product up and running on an extremely tight deadline with functionalities that outpaced the competition. Today, the Wolters Kluwer ComplyTrack product is one of the best in the market for healthcare auditing and incident management.

Technologies Used