Advancing technology and user experience for IPC Systems
EPAM CONTINUUM
Designing a Next-Generation Financial Trading Device
At a glance
CLIENT
SERVICES
- Platform & Product Development
- CX Strategy & Design
- Made Real Lab
INDUSTRY
- Financial Services
IPC Systems, a FinTech company focused on providing connectivity, security and flexible trading solutions, asked EPAM Continuum to help reimagine its flagship product, a device for traders, financial firms and top-tier banks. In just 18 months, we delivered a modernized device that can run more advanced software, while providing the seamless user experience traders demand.
CX+
Honoring Tradition With an Eye to the Future
Traders have exacting demands for the devices, also known as turrets, that they rely upon to do their job. The device is their connection to the world they must navigate, most often at warp speed, to execute trades with precision.
IPC Systems, a provider of secure, compliant communications and multi-cloud connectivity solutions for global financial markets, has been making these devices for more than 50 years — from a time when they looked more like phones than computers. During that span, the company has experienced vast expansion globally, growing to serve a community of over 200,000 users in 60+ countries.
As the finance industry races toward an ever more digital future, IPC seized the perfect opportunity to create a transformative device. The trick was to marry some of the traditional features traders require (most still connect a traditional phone handset) with the speed and modern look that make for an unparalleled user experience.
PHYSICAL
TECHNOLOGY DESIGN
Reimagining
a Tool for Tomorrow
EPAM Continuum's designers and engineers set to work. We considered the materials that would give the device a more premium look, while increasing its ability to meet customers' evolving requirements and to optimize deployment flexibility and manufacturability. Disruption is everywhere, so we designed the device for maximum adaptability to both meet the needs of today and anticipate tomorrow’s digital landscape.
Using our Made Real Lab, our design and mechanical support encompassed:
RESULTS
- 5 months
- To create first functional prototype
- 18 months
- To deliver first manufactured devices
- 45%
- Increase in LCD touchscreen size with a marginal increase in housing
HEAR FROM IPC
"Our collaboration with EPAM has reshaped the financial trading paradigm. By harmonizing advanced technologies with unmatched user experience, we've developed a next-generation trading device."
Tim Carmody
CTO, IPC Systems
DIGITAL TRANSFORMATION
Building the Future of Finance
When IPC Systems launched five decades ago, it was a telecommunications company. Now it’s a FinTech leader, innovating from a hardware-enabled ecosystem to a software-enabled future. This device is part of that bridge — empowering better connectivity and state-of-the-art communication and collaboration. And it’s future-ready, with the flexibility and adaptability to leverage the next digital changes.
It required a true partnership to design and manufacture a device that showed modern style from a 360-degree view, while simultaneously handling more data and more complex software.
We delivered the first functional prototype in five months, and the first devices were manufactured just 18 months after we started design work. From idea to real product, we supported IPC through the entire design and manufacturing process, including first production runs and inspection.
Careful engineering means the LCD touchscreen is 45 percent larger with only a marginal increase in the surrounding housing — with vastly improved functionality. The final product, which integrates video and accessory speakers, allows traders to view vital information at a glance, effortlessly navigate through applications and enjoy a signature spatial audio experience so they can execute trades with confidence.
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