Beyond Retail Transactions: Elevating Success through Deep Customer Connections
Watch our fireside chat, facilitated by the MACH Alliance at Shoptalk, Beyond Retail Transactions: Elevating Success through Deep Customer Connections.
Our team of retail and tech experts share actionable insights and success stories that go beyond mere purchase transactions, emphasizing the pivotal role that profound customer connections play in achieving lasting success for retailers.
Watch to learn expert perspectives on the necessity of consumer understanding while employing AI, utilizing MACH architecture for flexibility and innovation, and answers to important questions like:
- How do you go about converting satisfied customers into delighted ones? Where do you start?
- How can brands and retailers get better and timelier with their content, and how AI is going to influence this dynamic?
- How are brands and retailers finding success in building strong brand loyalty?
Irina Yurevich
Preeti Shah
Brian Gilmore
