Content Micronization: A Key to Smart User Enablement, Knowledge Management, and Product Adoption

Content micronization helps users see the most relevant information related to their question in a digestible format.

Typically, if a user is not adopting a product, software or tool, a vendor may jump to the conclusion that a flaw in the design or a product technical issue is the cause. While an error could be the fault, the reality is often more complex. Product adoption depends not only on the product itself but also on the ecosystem built around it. An integral part of that ecosystem is product knowledge and informational resources – in other words, the content that is supplied throughout the ecosystem to support users and help maximize the value of a product or service.

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