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WEBINAR

How the Attitudes and Expectations of Retail Banking Customers Align with the Areas of Priority Identified by Banking Executives

In this webinar, Alex Jimenez, EPAM’s Managing Principal of Financial Services Consulting and Adobe’s Chris Young, Senior Director of Industry Strategy & Marketing for Financial Services, discuss key insights from two recent reports that explore emerging trends in the financial services industry.

EPAM’s Consumer Banking Report explores changes in the attitudes and expectations of 26,000 banking customers from around the globe. Similarly, our Executive Insights report highlights key areas of investment and prioritization as identified by input from over 75 different executives within the retail banking industry.

Together, these results paint a complete picture of the challenges and opportunities banks will need to consider if they wish to stay relevant to their customers while striving for a competitive edge. 

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