305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior Content Strategist Remote
Senior Content Strategist Description
We are seeking a Senior Content Strategist to join our team. In this role, you will lead the strategic development and execution of content across various digital platforms, enhancing user experience and engagement. Your expertise will drive the creation of compelling, user-centric content that aligns with business goals and enhances brand visibility. As a key member of our content team, you will have the opportunity to shape the voice and tone of our products and ensure consistency across all channels.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
#LI-DNI
Responsibilities
- Support the Growth Acquisition Team in developing content strategies
- Define and deliver comprehensive content strategy for product experiences
- Conduct thorough content audits and competitive evaluations
- Assess product content usability and accessibility through heuristic evaluations
- Develop and implement plans for content experimentation
- Craft polished presentations using Figma and PowerPoint
- Utilize human-centered design methods to write, test, and deliver in-product content
- Create content wireframes, sketches, and empathy maps
- Document voice flows and machine learning/artificial intelligence prompts and guardrails
- Author long-form articles for the Help Center and Destination Guides
- Contribute to the client's Design System by establishing content standards
- Forge strong relationships with cross-domain content owners
- Define content workflows, best practices, and mapping for new product experiences
- Prepare and facilitate content-related workshops
- Present content critiques and stakeholder reviews using Figma flows and PowerPoint
Requirements
- Minimum of 3 years of experience as a Content Strategist
- Expertise in crafting product UI content in American English
- Proficiency in various content strategy/design frameworks
- Advanced skills in Figma and related content-specific plugins
- Exceptional presentation and storytelling abilities
- Competence in facilitation and conducting workshops
- Familiarity with Microsoft Office 365
- Understanding of headless content management systems and GitHub
- Knowledge of AI/ML for content design, including natural language understanding and prompt engineering
- Strong relationship-building capabilities
- Growth mindset and adeptness in first-principles thinking
- Experience collaborating with cross-functional teams such as Product Management, Engineering, Legal, and Localization
- Fluent English communication skills at a C1 level
Nice to have
- Background in SEO and content optimization
- Experience in video content creation and multimedia storytelling
We offer
- Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
- Medicina Prepaga (It covers the collaborator and direct family group)
- Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
- Discounts card
- English Training (English lessons, twice per week)
- Training Program (Access to multiple customized training plans according to the needs of each role within the company)
- Marriage bonus (The company doubles the allowance established by law that ANSES offers)
- Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
- External Agreements and Discounts
- Vacations: 14 calendar days a year
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