Lead ServiceNow Developer Ukraine or Remote

Responsibilities

• Lead the technical design, development, and implementation of custom applications, workflows, and integrations on the ServiceNow platform
• Architect and implement complex solutions using ServiceNow's APIs, including REST, SOAP, and GlideRecord scripting
• Design and develop Business Rules, Client Scripts, UI Actions, UI Policies, Script Includes, Scheduled Jobs, Workflows, and Flow Designer processes
• Manage and optimize platform performance, including troubleshooting performance issues and providing tuning recommendations
• Ensure platform security and compliance by implementing proper ACLs, security roles, and UI Policies
• Stay up to date with ServiceNow platform releases and lead upgrade and patch efforts

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Hands-on experience in ServiceNow development and architecture, with a deep understanding of platform capabilities
• Strong knowledge of JavaScript, Glide API, AngularJS, HTML5/CSS3, and ServiceNow's client-server architecture
• Proven experience with advanced scripting, including GlideRecord, Script Includes, Business Rules, Client Scripts, and REST/SOAP APIs
• Experience in designing and implementing Custom Scoped Applications
• Strong knowledge of Flow Designer, ServiceNow Orchestration, and Event Management
• Deep understanding of ITIL processes and the ability to implement them effectively in ServiceNow
• Excellent communication and leadership abilities with experience managing technical teams
• Service Portal or Employee service Center experience is a big plus

We offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children