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Delivery Manager Nicosia, Cyprus

Delivery Manager Description

Do you want to join a team of globally renowned and award-wining Technologists, who are passionate about what they do and how they do it? Do you want to play a key role building strong business and technology relationships, taking a ‘hands-on’ approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations? If so, we have a perfect opportunity for you to join our team as a Delivery Manager to work from our office in Cyprus in a hybrid setup.


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Responsibilities

  • Be responsible for the end-to-end client delivery from initiation through the whole life cycle, ensuring projects/programs are delivered successfully and in line with EPAM processes
  • Manage client relationship, expectations, represent delivery on governance level
  • Address client issues, identify and manage engagement risks
  • Co-ordinate the preparation of client proposals and statements of work
  • Run multiple streams of activities and coordinate with client groups in various stages of the lifecycle
  • Be accountable for delivery in all aspects: financial, sourcing, implementation and business as well as regulatory requirements
  • Cooperate with your peers, delivery partners, technology consultants, account managers and solution architects
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance experts to drive estimates, delivery plans and retrospectives
  • Lead and represent delivery in sales and presales activities until contracting and beyond
  • Share knowledge and best practices within the organization and with client

Requirements

  • Hands-on experience delivering complex projects, managing client stakeholders on all levels and successfully drive IT services engagements
  • 3-5 years of experience working in consulting or outsourcing Account/Delivery Management
  • Deep understanding and hands-on experience with Software Development Life Cycle and various methodologies, experience with Agile delivery
  • Hands-on experience with different engagement models
  • Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines
  • Hands-on experience in heavy F2F collaboration with clients
  • Strong experience working with distributed teams on the client side
  • Excellent communication, presentation and planning skills
  • Exceptional organizational, leadership and stakeholder management skills
  • Self-motivated, ability to multitask, reliable to deliver on time, quick-thinker, able to work in a fast-paced work environment
  • Fluency in English

We offer

  • Private healthcare insurance
  • Regular performance assessments
  • Family friendly initiatives
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
  • *All benefits and perks are subject to certain eligibility requirements

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