Chief Business Analyst Remote

Responsibilities

• Lead collaboration with the product owner and senior management to deeply understand business strategies, long-term objectives and user needs, serving as a strategic advisor and the primary product SME for the development team
• Define high-level MVPs and outline strategic roadmaps for delivering continuous value using epics and features
• Independently create and refine user stories based on complex and often ambiguous feature definitions
• Develop and communicate technical and system integration strategies, tracking interdepartmental dependencies and ensuring organizational coherence
• Lead the QA and development teams in devising comprehensive test strategies and plans based on acceptance criteria, with an overview on risk assessment
• Oversee and guide the delivery and implementation of features and capabilities, ensuring firm alignment with business strategies and user expectations
• Conduct high-level investigation and troubleshooting of production issues, resolution, or escalation management as necessary
• Drive impact analysis to aid in strategic prioritization and expedite the definition and refinement of features and user stories across multiple projects
• Monitor, measure, and report the success of products and processes ensuring they meet comprehensive compliance and risk policies
• Mentor junior business analysts in best practices, troubleshooting and effective communication

Requirements

• 7+ years of experience in Business Analysis
• 2+ years of leadership experience in managing cross-functional teams and projects
• Proven experience in developing, maintaining, and overseeing the use of BI tools such as Tableau and Power BI
• Advanced proficiency in writing and reviewing SQL queries and overseeing others in this capacity
• Deep familiarity with Salesforce integrations, administrative settings, and Power BI strategic deployment
• Expertise in creating, maintaining, and comprehensively sharing complex business flow diagrams across the organization
• Advanced troubleshooting skills with the capability to lead investigations, resolve complex issues, or escalate problems with strategic implications
• Comprehensive understanding of risk management, compliance policies, and procedures related to sophisticated business processes
• Fluent English language skills at B2+ proficiency level

Nice to have

• Demonstrated experience in building and leading teams that maintain performance measures in Tableau
• Background in supporting legacy and Cloud BI environments

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills