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Junior Cloud Support Engineer Remote

Junior Cloud Support Engineer Description

We are seeking a motivated and tech-savvy Junior Cloud Support Engineer to join our Cloud Operations team.

The ideal candidate will be involved in supporting and maintaining our Azure cloud-based production systems to ensure optimal performance and reliability.


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Responsibilities

  • Support and maintain Azure cloud-based production systems to ensure optimal performance
  • Automate processes and manage deployments using Azure DevOps, ARM Templates, and Terraform
  • Set up and manage build pipelines using Jenkins or Azure DevOps/ADF in production environments
  • Implement CI/CD practices using Jenkins and maintain virtualization and infrastructure as code
  • Manage source code and build branching strategies using GIT (BitBucket, GitHub, GitLab)
  • Monitor system performance, capacity, and ensure system reliability and recoverability
  • Ensure client-facing applications meet service availability requirements
  • Execute technical operations including monitoring, automation, network, cloud, and security
  • Engage in release management and reliability engineering processes
  • Provide on-call support on weekends as required

Requirements

  • Minimum 1 years of working experience in cloud support or a related field
  • Background in Azure cloud services including Azure DevOps, Virtual Machines, and Active Directory
  • Proficiency in API Management, Content Delivery Network, and monitoring tools
  • Understanding of infrastructure as code using ARM templates or Terraform
  • Familiarity with PowerShell script execution
  • Experience with setting up build pipelines and release automation in a Jenkins or Azure DevOps environment
  • Skills in source code management and build branching strategy using GIT
  • Effective communication and problem-solving skills
  • Willingness to work in a 24*5 profile with weekend on-call support

Nice to have

  • Development knowledge on Azure services (Webapp, Azure functions etc.)

We offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.

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