Lead Technical Writer Remote

Responsibilities

• Draft and maintain API and SDK documentation alongside related development materials for the platform
• Collaborate with engineering, product, and support teams to ensure content meets quality and accuracy standards
• Outline, write, and refine technical and process-related documentation
• Facilitate the release and adoption of software through precise and accessible documentation
• Analyze and gather information required for the creation or update of policies, procedures, and forms
• Review and copyedit documentation created by other team members
• Propose creative solutions for content and workflow enhancements
• Engage with subject-matter experts to address specialized technical topics effectively
• Support the platform's growth and improvements through high-quality documentation

Requirements

• Bachelor's degree in fields such as Computer Science, Engineering, or Technical Communication
• 5+ years of experience as a technical writer, preferably in the software industry
• At least 1 year of leadership experience
• Strong understanding of software development processes and tools
• Familiarity with API and SDK documentation standards and best practices
• Proficiency in using tools and software relevant to technical writing
• Capability to work both independently and collaboratively within teams
• Ability to communicate complex technical concepts to non-technical audiences
• Strong organizational and time management abilities
• Fluency in English

Nice to have

• Background in programming languages and software development
• Understanding of cloud platforms and services

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!