Senior Guidewire Business Analyst Chile or Remote

Responsibilities

• Keep an eye on the ticketing system to assess incidents and determine the appropriate action, whether to resolve or escalate
• Perform root cause analyses and provide suggestions for system performance enhancement
• Offer expertise and support in workflow designs
• Organize and lead sessions for requirements gathering, meetings, and presentations
• Head the sessions to finalize and approve business requirements with stakeholders
• Develop and sustain solid relationships within business units to fully grasp their needs
• Work closely with development and testing teams to offer guidance and troubleshoot issues
• Recommend solutions that emphasize both efficiency and consistency across different products
• Engage in the development and planning of User Acceptance Testing, including outlining the test steps and scripts
• Direct the UAT execution phase to ensure the approval of the user acceptance tests

Requirements

• Minimum of 3 years in business analysis within the Commercial Property & Casualty insurance sector
• Proficiency in Guidewire, integration with external systems, and policy administration solutions
• Experience in iterative and agile methodologies; understanding of SDLC & PMLC processes
• Competency in writing various types of requirements and documentation, including business process diagrams
• Understanding of IT solutions for enhancing business process automation
• Background in visualization tools
• Ability to troubleshoot system issues effectively
• Experience with project and business tools such as Microsoft Project, Excel, PowerPoint
• Familiarity with SharePoint, UI mockup tools
• High proficiency in English communication skills at a B2+ level

We offer

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7.000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP$15.000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home