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Senior Account Manager (m/f/d) Berlin, Germany

Senior Account Manager (m/f/d) Description

We are looking for a Senior Account Manager with expertise in IT and software engineering services to join our team in Germany.

In this role, you will have the opportunity to work with best-in-class engineering, digital innovation and design teams who will support you in shaping product vision. As an Account Manager, you will play a pivotal role in driving the success of key accounts with a focus on commercial management, new business development and delivery governance.


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Responsibilities

  • Act as a trusted advisor by providing clients with insights into the latest technology trends
  • Collaborate with cross-functional teams to deliver technology-driven transformation projects across multiple domains
  • Identify, generate and assess new business opportunities with the support of our sales and pre-sales teams, create compelling proposals and presentations, establish senior relationships and help close deals
  • Shape and scope IT engagements, establish optimal operating models and project team structures and own the transitions from sales to delivery
  • Stay informed on emerging industry trends, unique market challenges and opportunities to help clients navigate business and digital transformation
  • Build and maintain strong senior-level relationships with clients, external partners and internal teams to drive business growth
  • Align with Business Unit goals, supporting revenue and profitability targets

Requirements

  • Proven history in key roles like Client enagagement Management, Delivery partner, Clent partner, Account management for Software engineering and/or digital transformation services
  • Candidate must have a strong understanding of IT project and program management
  • Experience working with clients in the retail and consumer sector is a plus
  • Strong problem-solving and creative-thinking abilities (consulting mindset)
  • Excellent interpersonal and communication skills
  • Confident presentation and negotiation skills
  • Ability to engage with and earn credibility from senior executives
  • A track record of successfully managing client engagements in dynamic environments, ensuring projects meet expectations and deliver value
  • Fluency in written and spoken English is a must and German is nice to have

We offer

  • 30 days holiday per annum
  • Company Pension Scheme
  • Regular performance assessments
  • Fitness-First Black Membership
  • bitkom - Corporate Benefits
  • Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • Unlimited access to LinkedIn learning solutions
  • Friendly and enjoyable working team
  • Regular corporate and social events
  • Flexible and remote working opportunities
  • *All benefits and perks are subject to certain eligibility requirements

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