305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Delivery Manager Krakow, Poland or Remote
Delivery Manager Description
We are in search of a seasoned Delivery Manager with a preference for those with expertise in Java to manage various aspects of our overseas Maintenance and Support project.
This role is essential to maintaining top-tier service delivery performance across all operational areas.
#LI-DNI#EasyApply
Responsibilities
- Oversee a team of roughly 20 offshore members divided into 2-3 operational streams
- Create and sustain effective team workflows in harmony with our service framework. Duties include managing Kanban boards, overseeing SLOs, and aligning with the overarching project goals
- Guarantee the achievement and maintenance of delivery metrics within the satisfactory green status
- Tackle and rectify any staffing concerns, thereby improving the team's overall quality and performance
- Promote ongoing enhancement and growth within the team
Requirements
- Demonstrated success in a Delivery Manager role
- Technical background in java programming
- Exceptional leadership capabilities, with a proven track record of managing and inspiring teams
- Proficient in problem-solving with a comprehensive knowledge of process improvement
- Strong communication and interpersonal skills
- Availability to attend meetings till 7 PM
We offer
- We gather like-minded people:
- Engineering community of industry professionals
- Friendly team and enjoyable working environment
- Flexible schedule and opportunity to work remotely within Poland
- Chance to work abroad for up to 60 days annually
- Relocation within our 50+ offices
- We provide growth opportunities:
- Outstanding career roadmap
- Leadership development, career advising, soft skills, and well-being programs
- Certification (GCP, Azure, AWS)
- Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
- Language classes in English and Polish for foreigners
- We cover it all:
- Stable income (Employment Contract or B2B)
- Participation in the Employee Stock Purchase Plan
- Benefits package (health insurance, multisport, shopping vouchers)
- Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
- Referral bonuses
- Corporate, social and well-being events
- Please, note:
- The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
- We will reach out to selected candidates exclusively
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
