305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
ServiceNow Solution Architect Armenia or Remote
ServiceNow Solution Architect Description
Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.
Responsibilities
- Architect and design ESM
- Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
- Stay up-to-date on the latest ServiceNow and ESM trends and technologies
- Work with other teams to elaborate on ServiceNow integration with other systems and processes
- Provide technical support to developers from architectural standpoint
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field
- 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
- Expertise with ServiceNow
- Strong understanding of ITIL and other ITSM frameworks
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- English level – B2+
We offer
- We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth: :
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
- We cover it all::
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)
EPAM Armenia is a team of 900+ talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.
