Director, Account Management - M&E Los Angeles, CA, USA

Responsibilities

• Perform as the Client Partner with clients, internal teams, and BU Heads / Sales Leads and Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
• Communicate with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction
• Lead as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
• Stay abreast of current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
• Coordinate project/program management to ensure successful delivery through an integrated delivery model
• Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
• Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
• Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services
• Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

Requirements

• 5-10 years of proven history in developing and growing client relationships and leading teams delivering end-to-end solutions
• Knowledge of technical platforms, business models, subject matter, and trends – across a wide spectrum of digital solution offerings for enterprises
• Strong understanding of media and entertainment technologies and trends, digital commerce, and content systems
• Expert in leading and implementing solutions for streaming and broadcast
• High skilled in understanding consumer experiences, devices, content distribution, media management, recommendation/personalization, and monetization solutions
• Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
• Comfortable working with performance metrics across large-scale accounts and account portfolios
• Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
• Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management, and product development
• Proven ability to manage client engagements under high stress to successful completion

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program