305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Site Reliability Engineer Remote
Site Reliability Engineer Description
Join EPAM as a remote Site Reliability Engineer. A position of a Senior SRE who is going to cover the LatAm timezone and work in a team of 3 SREs with a hands-on Lead SRE in the same timezone and collaborate with another team of 3 SREs (hands-on Lead + 2 senior SREs) from the European timezone, ensuring follow-the-sun, 24/7 on-call support for the entirety of the customer platform that includes a few Java backend services.
#LI-AF2
#LI-AF2
Responsibilities
- Provide follow-the-sun, 12/7 on-call support for the entirety of the Java backend services currently owned by the customer backend - including owning API Gateway observability
- Prepare and deploy patches to the issues found both in the Java code and related service cloud infrastructure
- Assist in establishing top-of-the-line metrics and dashboards which enable this group and customer backend team to quickly identify/establish overall platform health
- Assist in establishing/improving runbooks for all EOS Backend services
- Assist in monitoring SLOs of all involved backend services submitting code changes which improve SLO as errors occur
Requirements
- 3 – 8 years of experience as DevOps/SRE
- Coding Exposure highly desired
- Experience with Amazon DynamoDB, Amazon ElastiCache, Amazon Web Services
- Soft Skills
- Fast learner who can handle information dumps quickly, learn from them, and apply them dynamically during on-call efforts
- Able to troubleshoot complex systems efficiently using logs & telemetry - identifying and resolving root causes
- Able to communicate operational issues clearly and concisely in writing as part of live incident response
- Motivated to track and improve SLO across a number of systems through repeatable processes
We offer
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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