305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior Content Designer Remote
Senior Content Designer Description
We are seeking a skilled Senior Content Designer to join our dynamic team.
In this role, you will be instrumental in defining and delivering comprehensive content strategies to enhance product experiences and support our Growth Acquisition Team. This position requires a deep understanding of human-centered design, exceptional writing skills, and the ability to produce high-quality content for various platforms.
If you are interested in this opportunity – apply!
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
#LI-DNI
Responsibilities
- Support the Growth Acquisition Team
- Define and deliver end-to-end content strategy for product experiences
- Conduct content audits and competitive evaluations
- Perform heuristic assessments of product content usability/accessibility
- Develop concepts and plans for content experimentation
- Create polished presentations in Figma and PPT
- Apply human-centered design methods to write, test, and deliver in-product content
- Produce content wireframes, sketches, and empathy maps
- Document voice flows and ML/AI prompts and guardrails
- Write long-form articles for Help Center and Destination Guides
- Contribute to the client's Design System by establishing content standards
- Build strong relationships with cross-domain content owners
- Define content workflows, best practices, and mapping for new product experiences
- Prepare and facilitate workshops
- Present content critiques and stakeholder reviews using Figma flows and PPT
Requirements
- 3+ years of experience in Content Design
- Expertise in writing product UI content in American English
- Ability to utilize various content strategy/design frameworks
- Advanced proficiency in Figma and related content-specific plug-ins
- Exceptional presentation and storytelling skills
- Competent in facilitation and workshopping
- Familiarity with Microsoft Office 365
- Understanding of headless content management systems and GitHub
- Knowledge of AI/ML for content design, including NLU and prompt engineering
- Strong relationship-building skills
- Embraces a growth mindset and first-principles thinking
- Experience with cross-functional collaboration (Product Management, Engineering, Legal, Localization, Content Platform)
- Fluent English communication skills at a С1 level
Nice to have
- Background in managing large-scale content projects
- Certification in UX writing or content design
- Prior experience in the travel or technology industry
We offer
- Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
- Medicina Prepaga (It covers the collaborator and direct family group)
- Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
- Discounts card
- English Training (English lessons, twice per week)
- Training Program (Access to multiple customized training plans according to the needs of each role within the company)
- Marriage bonus (The company doubles the allowance established by law that ANSES offers)
- Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
- External Agreements and Discounts
- Vacations: 14 calendar days a year
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