Lead Business Analyst Remote

Responsibilities

• Work closely with the product owner to comprehend business strategies and user needs, serving as the product SME for the development team
• Help define MVPs and outline plans for delivering value using epics and features
• Create and refine user stories independently based on sometimes ambiguous feature definitions
• Identify and communicate technical and system integration strategies, tracking divisional dependencies
• Collaborate with QA and development teams to develop test strategies and plans based on acceptance criteria
• Support the delivery and implementation of features and capabilities ensuring alignment with user expectations
• Investigate and troubleshoot production issues, resolving them directly or escalate when necessary
• Perform impact analysis to aid in prioritization and expedite the definition and refinement of features and user stories
• Monitor and measure the success of products and processes ensuring they meet compliance and risk policies

Requirements

• 5+ years of experience in Business Analysis
• At least 1 year of relevant leadership experience
• Previous experience in developing and maintaining content within the BI tools Tableau and Power BI
• Proficiency in writing and reviewing SQL queries
• Familiarity with Salesforce integrations and administrative settings including Power BI deployment
• Knowledge of creating, maintaining, and sharing complex business flow diagrams
• Troubleshooting skills with capability to investigate, resolve or escalate problems
• Understanding of risk management, compliance policies, and procedures related to business processes
• B2 level of English or higher, with an emphasis on technical communication skills

Nice to have

• Experience in building and maintaining performance measures in Tableau
• Background in supporting legacy and Cloud BI environments

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills