Business Analyst (Salesforce) Remote

Responsibilities

• Develop and prioritize a backlog of EPICs aligning with long-term business objectives and strategies
• Collaborate with stakeholders to identify key features for the Experience Cloud and document them as EPICs
• Regularly adjust the backlog based on business priority changes or feedback from implementations
• Analyze and understand different user personas interacting with the Experience Cloud platform
• Map persona-specific needs to platform features ensuring all requirements are met
• Facilitate workshops to refine persona definitions and alignments
• Outline and define Business Process Architectures with enterprise architects and developers
• Document and communicate how business processes are enhanced within the Experience Cloud
• Provide consultative support focusing on BP architecture configurations and best practices
• Break down EPICs into actionable user stories for development implementation
• Define measurable acceptance criteria for user stories to guide testing and validation
• Lead agile ceremonies to refine user stories based on feedback and project changes

Requirements

• Proficiency in preparing requirements and user stories
• Strong presentation skills
• Salesforce Admin Certified
• 3+ years of experience with Salesforce or equivalent
• English proficiency at B2 level or higher

Nice to have

• Experience Cloud Certified

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Paid Holidays - We offer paid time off during all national holidays (working and non-working) for a total of 15 days. On top of that, you will also have vacation days to enjoy quality time with your family or just rest
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home