Cloud Platform Support (DevOps) Specialist Eindhoven, Netherlands

Responsibilities

• Design, develop and implement software solutions that enhance the stability, scalability, availability and performance of development environments
• Provide daily support to clients at a 2nd line level to ensure increased satisfaction
• Participate in on-call rotation and serve as an escalation contact for incident resolution
• Use your affinity and experience in problem-solving to address incidents impacting client experience and develop solutions and automations to prevent future occurrences
• Coach and guide team members in their tasks and responsibilities
• Develop and maintain tooling and scripts that automate repetitive tasks
• Proactively manage issues, monitor user experiences and identify opportunities for automated issue remediation
• Focus on creating structural solutions rather than temporary workarounds
• Develop integrations between various applications and cloud-based services
• Take full ownership of one or more services, making decisions that benefit both the business and clients
• Implement effective monitoring systems to track system health and behavior and respond promptly to outages

Requirements

• Bachelor’s or Master’s degree in Software Engineering, Computer Science or a related field
• Minimum 8 years of relevant experience
• Proven experience in coaching and guiding team members
• Familiarity with Site Reliability Engineering
• Proficiency in programming languages such as Python and Ruby
• Experience with logging infrastructure and tools like Splunk and Zabbix
• Experience with Infrastructure as Code tools including Ansible, Puppet and Terraform
• Experience in maintaining and scaling systems using Kubernetes
• Knowledge of networking, storage and Linux administration
• Experience working in a true Agile DevOps environment
• Proven experience in building and maintaining CI/CD pipelines

We offer

• 26 paid holiday days
• Pension plan scheme
• EPAM Employee Stock Purchase Plan (ESPP)
• Commuting to work - costs reimbursement
• Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
• Employee Assistance Program
• Corporate Programs including Employee Referral Program with rewards
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• *All benefits and perks are subject to certain eligibility requirements