Guidewire Business Analyst Colombia or Remote

Responsibilities

• Monitor the ticketing system to analyze incidents and either directly resolve or escalate them
• Conduct root cause analysis and provide recommendations to optimize system performance
• Support workflow designs and provide expert knowledge on them
• Facilitate and plan requirements gathering sessions, meetings, and presentations
• Lead sessions to review completed business requirements, aiming for consensus and final approval from key business users
• Build and maintain strong relationships within business units to understand business needs thoroughly
• Collaborate with development and testing teams to provide subject matter expertise and resolve issues
• Propose solutions emphasizing efficiency and consistency across products
• Participate in User Acceptance Testing development and planning, including test steps and scripts
• Guide the UAT execution phase to ensure user acceptance test signoff

Requirements

• Minimum 2 years in business analysis within the Commercial Property & Casualty insurance industry
• Proficiency in Guidewire, integration to external systems, and policy administration solutions
• Experienced with iterative and agile methodologies; familiarity with SDLC & PMLC processes
• Hands-on experience in writing various requirements and documentation including business process diagrams
• Understanding of IT solutions for business improvement automation
• Background in visualization tools
• Capability to troubleshoot system issues
• Experience with project and business tools such as Microsoft Project, Excel, PowerPoint
• Familiarity with SharePoint, UI mockup tools
• Fluent English communication skills at a B2+ level

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!