Middle 3rd Line Software Maintenance Engineer with MuleSoft Remote

Responsibilities

• Provide 3rd line support and troubleshoot software issues using MuleSoft technologies
• Maintain and enhance existing software applications built on the MuleSoft Anypoint Platform
• Participate in customer interviews to effectively gather required specifications
• Engage in project interviews to discuss feasible solutions and expected deliverables
• Collaborate with fellow team members to design and implement system enhancements
• Ensure the quality of code, and conduct necessary testing and debugging
• Document technical specifications and maintain updated documentation
• Stay abreast of the latest trends in MuleSoft and relevant industry developments
• Offer support to the development team with developmental tasks as needed

Requirements

• 2+ years of experience in a similar 3rd line support role with a background in software maintenance
• Proficiency in MuleSoft Anypoint Platform
• Excellent command of English (B2 level)
• Strong troubleshooting capabilities, with a focus on resolving complex software issues
• Experience in maintaining and enhancing software applications
• Demonstrated problem-solving and analytical abilities
• Effective communication and collaboration skills
• Capability to work remotely and independently

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!