305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior Business Analyst Argentina or Remote
Senior Business Analyst Description
We are actively seeking a driven and seasoned Senior Business Analyst to join our energetic team.
In this capacity, you will tackle and resolve intricate system challenges, advocate for continual enhancement of business processes, and upgrade system usability. The successful applicant will demonstrate a robust background in business analysis within the Commercial Property & Casualty insurance sector and exhibit superior problem-solving and analytical capabilities.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
#LI-DNI
Responsibilities
- Keep track of the ticketing system, assess incidents and queries from end-users, and take action or escalate as needed
- Resolve application issues and deliver root cause analysis along with improvement suggestions
- Enhance workflows and impart expert insights on workflow designs
- Organize and conduct sessions for requirements gathering, meetings, and presentations
- Head review meetings for finalized business/functional requirements with key business stakeholders for agreement and final approval
- Forge and sustain solid relationships across business units and supporting roles
- Work in concert with development and testing teams to deliver domain expertise and aid in issue troubleshooting and resolution
- Confirm that solution propositions optimize process effectiveness and efficiency
- Engage in devising and orchestrating User Acceptance Testing (UAT) efforts, including crafting test plans and scripts
- Direct UAT execution phase and collaborate with business lead and project manager to secure user acceptance test signoff
Requirements
- Minimum of 3 years of business analysis expertise in the Commercial Property & Casualty insurance field
- Proficiency in policy administration solutions
- Familiarity with integration into external systems
- Background in utilizing GuideWire, agile methodologies, SDLC & PMLC processes
- Involvement in writing business requirements, functional requirements or user stories, business process diagrams, and data rules
- Understanding of IT solutions for business process improvement automation
- Capability to effectively troubleshoot system issues
- Strong verbal and written communication skills
- Ability to self-manage, operate in ambiguous settings, and ensure task completion
- Competency in using Microsoft Project, Excel, and PowerPoint, along with SharePoint and UI mockup tools
Nice to have
- Familiarity with visualization tools
We offer
- Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
- Medicina Prepaga (It covers the collaborator and direct family group)
- Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
- Discounts card
- English Training (English lessons, twice per week)
- Training Program (Access to multiple customized training plans according to the needs of each role within the company)
- Marriage bonus (The company doubles the allowance established by law that ANSES offers)
- Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
- External Agreements and Discounts
- Vacations: 14 calendar days a year
By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.
