Senior Content Designer Remote

Responsibilities

• Drive content strategy and approach for transactional product communications
• Utilize human-centered design methods to design content solutions addressing customer challenges and business goals
• Ensure a clear and compelling voice and tone across product areas and multi-channel communications
• Use scalable frameworks to tackle structural problems with product content
• Design content solutions to improve systems, overcome technical constraints, and reduce content debt
• Partner across teams to improve accessibility, inclusion, readability, and translatability of product content
• Use both qualitative and quantitative insights and business analytics to drive content insights and solutions
• Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content

Requirements

• Bachelor’s degree or equivalent experience in UX Content Design, Human-Centered Design, Content Audits and Analysis, Information Architecture, and Storytelling (not a Brand or Marketing role)
• At least 3 years of professional experience as a UX content designer or content strategist, preferably in a digital product or app environment
• A portfolio of work that demonstrates your skills
• Applied understanding of human-centered design (HCD) practices and design thinking
• Strong presentation and storytelling skills with the ability to communicate compelling rationale and narratives
• Passion for travel and mission-driven work
• A portfolio demonstrating expertise in content design
• A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
• Native-level US English fluency in UX writing for Web and/or native apps

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!