Senior Salesforce Business Analyst Remote

Responsibilities

• Maintain and prioritize a backlog of EPICs consistent with strategic goals
• Work jointly with stakeholders to pinpoint, record, and outline key functionalities and features in the Experience Cloud
• Continuously revise the backlog to reflect changes in business priorities or feedback from implementation
• Examine and delineate different user personas engaging with the Experience Cloud platform
• Connect persona-specific demands to platform features and functionalities to ensure meticulous requirements fulfillment
• Conduct workshops to verify and enhance persona profiles
• Cooperate with architects and developers to design Business Process Architectures at various granularity levels
• Record and relay business process setups within the Experience Cloud
• Provide advisory support on BP architecture setups emphasizing optimal practices
• Segregate EPICs into distinct and actionable user stories for development teams
• Establish quantifiable acceptance criteria for each user story to facilitate testing and approval
• Guide agile ceremonies including sprint planning, reviews, and retrospectives

Requirements

• Minimum 3 years' experience in Salesforce or related field
• Proficiency in Salesforce Configuration, Salesforce Consulting, and Salesforce Experience Cloud
• Salesforce Admin Certification and Experience Cloud Certification
• Qualifications in developing requirements and user stories
• Effective presentation skills
• Competency in comprehending media processes
• English fluency at a B2 level or above

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!