Senior Salesforce Business Analyst Remote

Responsibilities

• Develop and uphold a prioritized backlog of EPICs in line with the long-term objectives of the business
• Work with key stakeholders to ascertain, record, and define major features as EPICs
• Continuously revise and refine the backlog based on evolving business demands or input
• Analyze to recognize different user personas engaging with the platform
• Connect persona-specific requirements to platform features and design
• Conduct workshops to verify and refine persona definitions and alignments
• Establish and describe Business Process Architectures with enterprise architects and development teams
• Record and convey how business processes are configured to boost efficiency
• Offer consultative advice in BP architecture configurations
• Segment EPICs into manageable user stories for development execution
• Establish explicit and quantifiable acceptance criteria for each user story
• Lead agile ceremonies, concentrating on enhancing user stories based on input and project progression

Requirements

• 3+ years of experience with Salesforce
• Skill in preparing requirements and user stories
• Competent presentation skills
• Certification in Salesforce Administration
• Comprehension of media processes
• Advanced proficiency in English at B2 level or higher

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!