Technical Delivery Manager with Salesforce experience Remote

Responsibilities

• Collaborate with onsite client stakeholders and technical teams across multiple locations and various vendors
• Deliver project management, cross-functional coordination, and inter/intra-team communications for outstanding program outcomes
• Gather input from stakeholders to define and specify requirements
• Define and manage the scope of work across the entire program
• Maintain documentation relevant to program and project management
• Work closely with software engineers, QA, product managers, and other engineering teams for high-quality product and feature implementation
• Manage project timelines, identify potential issues, and clearly communicate them to project stakeholders
• Oversee release schedules and milestones, maintaining a brisk pace in a fast-paced environment

Requirements

• Bachelor’s degree in a technical field or equivalent practical experience
• Minimum of 10 years of hands-on experience in Salesforce technologies, including Field Service Lightning and Service Cloud
• Understanding of CRM Sales and Customer Service functions along with integrations to external systems
• Ability to interact with engineering teams and review code using Salesforce core programming languages including Vlocity, Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, and RestAPIs
• Experience of client interaction and leading project teams in an onsite-offshore delivery model
• Proficiency in managing end-to-end execution of software development programs across global locations and multiple engineering teams
• Strong communication skills in conveying technical concepts to non-technical audiences
• Proficiency in spoken and written communication
• Experience in working cross-functionally with both technical and non-technical team members

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills