Senior Technical Delivery Manager with Salesforce experience Remote

Responsibilities

• Collaborate with onsite client stakeholders and technical teams across multiple locations and vendors
• Deliver project management, cross-functional coordination, and inter/intra-team communications to achieve outstanding program outcomes
• Determine and collect input from stakeholders to define and clarify requirements
• Oversee concise definition of scope throughout the entire program
• Develop and sustain documentation pertinent to the management of the program and associated projects
• Work in close proximity with software engineers, QA, product managers, and other engineering teams to guide high-quality products and features through the software project lifecycle
• Oversee project schedules, identify potential issues and clearly communicate them to project stakeholders
• Oversee release schedules and milestones, maintaining high velocity in a fast-paced environment

Requirements

• Bachelor’s degree in a technical field or equivalent practical experience
• Minimum of 12 years of hands-on practical experience in Salesforce technologies including experience with Field Service Lightning and Service Cloud
• Competency in CRM Sales, Customer Service functionality, and integrations to external systems
• Capability to engage with engineering teams and participate in understanding/reviewing code solutions using Salesforce core programming languages including Vlocity, Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs
• Background in client interaction and leadership of project teams in an onsite-offshore engagement model
• Expertise in software development and managing end-to-end execution of programs involving multiple engineering teams across global locations
• Strong skills in conveying technical concepts to non-technical audiences
• Proficiency in spoken and written communication skills
• Background of working cross-functionally within a team that includes both technical and non-technical members

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!