305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior IT Operations Engineer Remote
Senior IT Operations Engineer Description
We are searching for a Senior IT Operations Engineer to join our team.
The successful candidate will oversee our complex Citrix and Azure Virtual Desktop Infrastructure environments, ensuring their optimal performance and security. A deep understanding of Windows Server systems, including administration and maintenance, is crucial, along with proficiency in automation and security policy application.
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Responsibilities
- Ensure high availability and performance of Citrix VDI and Azure VDI
- Administer and maintain Windows Server systems including monitoring system performance and applying improvements
- Create, harden, and migrate OS images across platforms including P2V, V2V, and V2C
- Enforce security policies to maintain integrity and compliance
- Utilize workflow automation to improve operational efficiency
- Provide expert troubleshooting for complex technical issues and escalate as required
Requirements
- 3+ years of proficiency in supporting and managing both Citrix VDI and Azure VDI environments
- Extensive background in Windows Server systems administration and maintenance
- Strong capability to handle and resolve complex technical issues
- Experience in OS image creation and hardening, and server migration techniques
- Knowledge of security policy enforcement and routine automation practices
- Familiarity with core enterprise infrastructure services including Active Directory Domain Services, Microsoft Certificate Authority, and DHCP
- Understanding of networking fundamentals like VLANs, IP routing, and firewalls
- Proficiency in Active Directory, Microsoft 365, and Virtual Desktop Infrastructure
- Background in ITIL processes with experience in IT service management tools, such as ServiceNow
- Competency in DNS, Microsoft Certificate Authority and Dynamic Host Configuration Protocol
- Familiarity with Azure services, security tools, and the Microsoft productivity and enterprise management stacks
Nice to have
- Certification in Citrix and/or Microsoft Azure technologies
- Knowledge of Hyper-V and Dynamic Name System configurations
We offer
- We gather like-minded people:
- Engineering community of industry professionals
- Friendly team and enjoyable working environment
- Flexible schedule and opportunity to work remotely within Poland
- Chance to work abroad for up to 60 days annually
- Relocation within our 50+ offices
- We provide growth opportunities:
- Outstanding career roadmap
- Leadership development, career advising, soft skills, and well-being programs
- Certification (GCP, Azure, AWS)
- Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
- Language classes in English and Polish for foreigners
- We cover it all:
- Stable income (Employment Contract or B2B)
- Participation in the Employee Stock Purchase Plan
- Benefits package (health insurance, multisport, shopping vouchers)
- Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
- Referral bonuses
- Corporate, social and well-being events
- Please, note:
- The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
- We will reach out to selected candidates exclusively
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
