305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior Systems Engineer Georgia or Remote
Senior Systems Engineer Description
We are seeking a highly qualified Senior Systems Engineer to provide leadership and expertise in managing our data center operations, ensuring optimal performance and reliability.
This role involves hands-on technical work, support across various technologies, and effective vendor management. The ideal candidate will bring strong experience in Windows server operations, virtualization, and cloud-based technologies to maintain and optimize our critical systems.
This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, well-equipped offices in Tbilisi and Batumi or a coworking space in Kutaisi.
#LI-DNI
Responsibilities
- Provide support for the global data center environment, focusing on Windows server technologies, VMware, VEEAM, and general server/datacenter maintenance
- Offer immediate 3rd level server support for escalated issues from the Datacenter Operations Team, Service Desk, App/Dev, or business users
- Implement patching and proactive maintenance plans, and develop best practice maintenance strategies
- Review monitoring systems, act on alerts, and revise thresholds/alerts to ensure infrastructure stability
- Perform root cause analysis using best practice troubleshooting techniques and thoroughly document findings and solutions
- Support, maintain, create and update associated build and standard operating procedure documentation
- Identify, document, publish and uphold systems policies, standards and procedures
- Lead projects and tasks to assess, optimize, and proactively manage enterprise and client systems and infrastructure
- Manage all support requests, projects, and tasks ensuring they are addressed proficiently and in a timely manner
- Be available for evening and weekend work as necessary to support maintenance and project activities
- Oversee planning and execution of infrastructure projects as a technical resource
- Provide expert support and use AWS CLI and Gcloud Command shells for scripting
- Offer third-tier support for VMware vSphere 6.x issues and other escalated concerns
Requirements
- Minimum 5 years of equivalent work experience and infrastructure support experience
- Strong experience with Windows Server operations, Active Directory, Microsoft Exchange 2016 or later, and Office 365
- Proficiency with networking, including LAN and WAN, DNS, and DHCP
- Background in storage solutions from NetApp and HP Nimble
- Expertise in PowerShell scripting and C# for creating automation tasks to enhance team reliability and efficiency
- Understanding of cloud environments including Azure, AWS, and GCP
- Knowledge of VMware vSphere 6.x, VCP-DCV certification preferred
- Familiarity with backup tools such as Veeam Backup and Replication, Cloud Endure, and Cloudranger
- Experience in the Insurance/Reinsurance Industry, with understanding of the related terminology and processes
- Customer-focused attitude with attention to detail and willingness to continuously learn and expand knowledge
We offer
- We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
- Free English classes with certified teachers
- We cover it all:
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Five trust days per year (sick leave without a medical certificate)
- Benefits package (sports activities, a variety of stores and services)
EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.
