Manager, Business Consulting (Oracle OTM) - Remote Toronto, Canada

Responsibilities

• IT Infrastructure Management:
  • Provide required support to IT maintenance teams that manage and maintain the company's IT infrastructure, including servers, workstations, network devices, and peripheral equipment
• Support:
  • Provide ongoing user support and assistance to address any questions or issues that may arise
  • Regularly evaluate the system's effectiveness and identify opportunities for improvement
  • Provide technical support and troubleshooting assistance to end-users
  • Provide technical support and troubleshooting assistance to end-users, addressing hardware and software issues promptly to minimize downtime
• System Maintenance:
  • Ensure the OTM system is kept up to date with the latest patches, updates, and security fixes
  • Monitor system performance to identify and address any bottlenecks or issues that may arise over time
  • Conduct regular security assessments to identify and mitigate potential vulnerabilities
  • Collaborate with various departments to understand their IT needs and provide effective solutions

Requirements

• Oracle Transportation Management (OTM) Expertise:
  • Extensive experience in architecting, supporting, configuring, and implementing OTM modules. Ability to create documentation for configuration and process flows is required
  • Proficient in tailoring OTM to meet specific organizational needs, includes the ability to digest existing requirements or eliciting and refining requirements for OTM solutions and integrations
  • Ability to guide users on application operation, administration, and transportation management processes. Process definition and refinement expertise is a benefit
  • Expertise in creating test scripts, test data, and documenting testing results
  • Demonstrated ability to collaborate with client and development teams on customizations and enhancements, including the ability to create required documentation to support development and support of the customization
  • Experience facilitating end-user training and supporting change management efforts throughout the implementation life cycle
  • Proven track record of ensuring a smooth transition and ongoing system stability. Experience with existing application retirement a benefit
• Technical Skills:
  • Intermediate to strong proficiency in PL/SQL or other programming languages
  • Experience in facilitating Electronic Data Interchange (EDI) and/or Application Programming Interface (API) integrations to streamline data exchange with external partners and internal systems
  • Strong analytical and problem-solving skills with a focus on root cause analysis and corrective actions
  • Intermediate to strong skillset with Microsoft Office Suite (Excel, Word, PowerPoint)
• Soft Skills:
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to work effectively with diverse teams, including executives, managers, end users, and technical professionals
  • Strong ability to work effectively within time constraints, changing priorities, and independently
• Experience:
  • Six or more years of experience as an OTM technical and/or functional analyst
  • Bachelor's degree or equivalent technical and business experience

Benefits

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Additional

• This posting includes a base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $135k - $155k CAD. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position