IT Support Analyst with SAP Basis experience Zurich, Switzerland

Responsibilities

• Manage and support multiple SAP systems
• Perform patch updates, kernel upgrades and system upgrades to ensure the landscape is consistent
• Troubleshoot incidents, debug SAP and Database (Oracle and HANA) and define workarounds for known errors and initiate process improvements
• Monitor SAP performance, workload statistics, analysis and tuning
• Manage storage solutions for virtual database files, hard disks and application data
• Interact with internal and external stakeholders
• Share knowledge, support, train and coach other team members

Requirements

• Ideally 8+ years of hands-on experience in SAP Basis
• Proficient in Linux and Windows with expertise in Oracle and HANA
• Experience in SAP router, System Landscape Directory and troubleshooting of ABAP and Java platforms
• Exposure to Azure technology for SAP hosted systems
• Proficient with other software development tools, such as JIRA, GitHub
• Ability to solve complex issues, good at problem statement analysis and solution design thinking
• Confident communicator that can explain technology to non-technical audiences
• ITIL qualified and proficient in using Service Now is an advantage
• Fluent English skill is a must, German language skill is a significant advantage

Our Benefits Include

• EPAM Employee Stock Purchase Plan (ESPP)
• Enhanced parental leave
• Extended pension plan
• Daily sickness allowance insurance
• Employee assistance program
• Referral program
• Hybrid working opportunities
• Global business travel medical and accident insurance
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
• EPAM Switzerland was named a Top Company 2022, 2023 & 2024 by Kununu for its people centric culture built on life-long learning
• Certain benefits and perks may be subject to eligibility requirements

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Additional

• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
  • Swiss nationals
  • EU/EFTA nationals
  • Third-country nationals based in Switzerland with an appropriate work permit
  • Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits