EPAM + Cadalys Service Management
Cadalys provides a fully native IT infrastructure library (ITIL) and knowledge-centered service (KCS) on Salesforce, including:
- Change enablement
- Incident management
- IT asset management (ITAM)
- Knowledge management
- Monitoring and event management
- Problem management
- Service catalogue management
- Service desk
- Service level management
Download the brochure to learn more.