Application Manager Lisbon, Portugal or Remote

Responsibilities

• Assess risks in your area of responsibility and act to diminish them
• Meet delivery objectives and timeframes while ensuring SLAs are adhered to and conducting regression testing according to the test coverage ratio
• Acquire necessary resources for business needs
• Create macro-solutions, both functional and technical, and bring in additional expertise when needed
• Validate suggested solutions and hypotheses, whether functional or technical
• Update operation maintenance deliverables in line with regulatory standards
• Contribute to advancing your functional and technical skills through new projects and increasing responsibilities
• Manage or be an active participant in meetings and committees related to intervention
• Maintain regular communication with project stakeholders as per agreed frequency
• Document and regularly update the solutions' knowledge base, including client FAQs and troubleshooting details

Requirements

• Minimum of 3 years in a comparable role
• Degree in IT or related field
• Background in procurement and management oversight
• Proficient in supporting application production and serving as Technical Leader
• Independent, meticulous, and dedicated
• Keen on initiating and exploring innovative solutions
• Analytical, with the ability to constructively critique solutions
• Effective in stress management and staying calm under production pressure
• Excellent at incident management and prioritization
• Strong interpersonal and communication skills for fostering relationships, managing meetings, public speaking, and documenting meetings
• Skilled in Service Now, Jira Lanta, and Oracle with advanced PL SQL expertise
• Proficient in French (B2 level)

Nice to have

• Familiarity with PowerBI
• Understanding of accounting principles

We offer

• Competitive compensation depending on experience and skills
• Variety of projects within one company
• Being a part of a project following engineering excellence standards
• Individual career path and professional growth opportunities
• Internal events and communities
• Flexible work hours