Associate Application Manager Lisbon, Portugal or Remote

Responsibilities

• Assess and mitigate risks encountered during your work within your scope of responsibility
• Ensure delivery targets and deadlines are met while maintaining adherence to SLAs and upholding regression testing within the defined test coverage ratio
• Identify and procure essential resources when necessary
• Develop functional or technical macro-solutions, seeking additional resources and expertise as required
• Validate the proposed solutions, functional or technical hypotheses
• Manage the updating of deliverables specific to operation maintenance in accordance with regulations and standards
• Play a role in enhancing your functional and technical skills through new projects and expanded scope
• Manage or participate in relevant meetings and committees within the scope of intervention
• Facilitate communication with various stakeholders in alignment with predefined frequency settings
• Organize and maintain the documentation/knowledge base for the solutions within your scope, ensuring frequent updates with client FAQs and bug-fixing details

Requirements

• 1+ years of experience in a similar position
• University graduation in IT-related field
• Experience in purchasing and management control
• Skilled in application production run support and acting as a Technical Leader
• Autonomous, rigorous, and highly committed
• Curious, with initiative-seeking behavior targeting innovative solutions
• Critical, synthetic, and constructive in solution analysis
• Able to manage stress and maintain composure in error-prone production environments
• Excellent at managing and prioritizing incidents
• Strong interpersonal and communication skills to establish and maintain collaborative relationships at all levels, including managing meetings, publicly presenting, and producing meeting outcomes
• Proficient in tools: Service Now, Jira Lanta, and Oracle with advanced PL SQL knowledge
• Fluent in French (B2 level)

Nice to have

• PowerBI knowledge
• Knowledge in accounting

We offer

• Competitive compensation depending on experience and skills
• Variety of projects within one company
• Being a part of a project following engineering excellence standards
• Individual career path and professional growth opportunities
• Internal events and communities
• Flexible work hours